TricoSoft

Terms of Use

These terms govern your use of the TricoSoft app, website, and related features, including AI-powered tools for clinical support.

Effective date: June 8, 2026Contact: contato@tricosoft.com.br

1. Acceptance of terms

By accessing or using TricoSoft, you agree to these Terms of Use and the applicable Privacy Policy.

If you do not agree with these terms, do not use the app or website.

2. Eligibility and account

You must have legal capacity to enter into this agreement and use the services on your own behalf or on behalf of your organization.

  • You are responsible for keeping your credentials confidential.
  • You must provide accurate, complete, and up-to-date information.
  • You must promptly report unauthorized account use.

3. Permitted use

TricoSoft grants a limited, non-exclusive, non-transferable, and revocable license for professional use in accordance with these terms.

  • You may not use the service to violate laws, third-party rights, or professional standards.
  • You may not copy, decompile, reverse engineer, exploit vulnerabilities, or disrupt platform operations.
  • You may not upload malicious, fraudulent, offensive, or unauthorized content.

4. AI features and limits

TricoSoft AI tools provide technical and informational support and do not replace clinical judgment.

Diagnosis, treatment decisions, and patient management remain the sole responsibility of licensed professionals.

5. User-submitted content and data

You retain ownership of the content and data you submit and represent that you have a valid legal basis to process it.

You grant us the rights necessary to process that data for the purpose of providing the contracted services.

6. Subscriptions, billing, and cancellation

Paid plans, trial periods, renewals, and commercial terms may vary according to the active offer at the time of purchase.

Where applicable, in-app purchases made through the App Store or Google Play are subject to each store's billing, refund, and cancellation rules.

7. Intellectual property

All software, design, branding, text, components, and other platform assets are owned by TricoSoft or its licensors and are protected by intellectual property laws.

Nothing in these terms transfers ownership rights to you beyond the limited usage license described herein.

8. Availability and service changes

We may update, modify, suspend, or discontinue features at any time for technical, security, regulatory, or operational reasons.

We use reasonable efforts to keep the service available but do not guarantee uninterrupted or error-free operation.

9. Disclaimers and limitation of liability

To the maximum extent permitted by law, services are provided on an 'as is' basis, without implied warranties of fitness for a particular purpose.

We are not liable for indirect damages, lost profits, data loss caused by misuse, or clinical decisions made without proper professional validation.

10. Indemnification

You agree to indemnify and hold TricoSoft harmless from third-party claims arising from misuse of the platform, breach of these terms, or non-compliance with laws applicable to uploaded data.

11. Suspension and termination

We may suspend or terminate accounts in case of violations, fraudulent use, security risks, or legal requirements.

You may stop using the service at any time, subject to pending obligations and any applicable cancellation terms.

12. Governing law

These terms are governed by the laws applicable to the service operation location, without prejudice to mandatory consumer rights under applicable local law.

13. Contact

For legal matters, formal notices, or questions about these Terms of Use, contact us by email listed on this page.